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RAINMAKER MY CUSTOM™ FAQ's
MyCustom

RAINMAKER MY CUSTOM™

What is RAINMAKER MyCustom?
Rainmaker MyCustom is a service that allows newsletter subscribers to customize their newsletter content on Page 4 every issue. With your UserID and Password you can login from any computer with Internet access (no extra software is needed) and select layouts and content from your MyCustom Catalog. You then edit your text and upload property photos (optional) and review a "proof" online. Your customized content will appear in your next issue!
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Can I "sell" ads in MyCustom content to help pay the cost of my newsletters?
Yes. Many customers do exactly that. We call it "zero-based marketing." Arrange for sponsors, such as lenders, builders, attorneys, local businesses, etc., to pay for an ad (often ads look best as a custom design; custom design costs apply), or write a paid "advertorial" article, or include sponsors' contact information in the content text (often applies for lenders and builders). Ask your customer service person for suggestions and details.
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Can I have a custom design prepared for MyCustom Catalog?
Yes. MyCustom allows you to "pull out the stops" to have a custom design made for your MyCustom Catalog, that gives you unlimited control to create whatever custom content you want (very popular with customers who sell ads to local business partners to help pay for their marketing). Gooder Group's graphic designer will produce the custom design for your approval. Ask your customer service person for samples and about your choices, specifications and costs.
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Is MyCustom optional?
Yes. If you do not want to customize your newsletter content, you do not have to subscribe to the MyCustom service. If you change your mind, you can subscribe any time.There is no charge to setup your MyCustom service.
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Can I cancel MyCustom without canceling my newsletter?
Yes. You can cancel your MyCustom service anytime without canceling your newsletter. To cancel all you do is send an e-mail to your Gooder Group customer service person before the next issue order deadline, and your MyCustom service will be turned off.
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Is MyCustom service fee charged only for the issues I print/order?
Yes. The MyCustom fee is charged for every issue you print on your newsletter schedule. Thus, a monthly subscription is charged 12x per year for access to your MyCustom service; a bimonthly subscription is charged 6x per year, a quarterly is charged 4x per year, etc. Your MyCustom fee is charged on a pay-per-issue-printed basis; regardless if you change your selection or content for that issue or let your previous selection carryover.
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Can I change my content selection every issue?
Yes. You can change your content selection and the text and/or photos every issue with the MyCustom service.
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Will the last content I select continue to be printed if I don't change it?
Yes. Many customers like to set-it-and-forget-it. The MyCustom system is designed to continue to print your content selection issue after issue, until you change the selection. That means, you can select a custom design to repeat every issue, or select the referral template to appear every issue, or let a property listing continue until it is sold. You are in control.
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Is MyCustom a fixed per-issue fee?
Yes. Your MyCustom is a set subscription fee for access to the service. Your cost does not change based on your quantity or delivery choice (ship or mail) or frequency.
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Do I pay for MyCustom service even though I don't change the content for an issue?
Yes. Once you set-up MyCustom that account controls the printing of your newsletters, and prints the content selection you have chosen. If you customize the content in any specific issue, or not, your MyCustom service controls production and subscription fee is charged.
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Can I have multiple MyCustom accounts, one for every newsletter imprint or list or schedule I have?
Yes. Many customers have multiple accounts that allow them to have different imprints (page 1) or different schedules or to mail to different lists. You have the choice to have a MyCustom account with every newsletter account you have; that way you can customize the content in specific issues in different ways. A MyCustom service fee will apply for each newsletter account.
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Is there a calendar when I can customize MyCustom content for a specific newsletter issue?
Yes. There are two Open Period calendars that give you an "open window" to customize your MyCustom content for a specific issue. Because Shipped-To-You newsletters are produced earlier than Mailed-For-You newsletters the Open Periods are different. Both windows are for 30 days. For Shipped-To-You orders: 2nd of month to last day of same month. For Mailed-For-You orders: 22nd of month to 20th of next month. You can make changes right up to the deadline to close the MyCustom Open Period. The content selected when the issue's Open Period closes is the content that will appear in that issue.
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Can I select from several layouts to give MyCustom content maximum uniqueness?
Yes. Your content Catalog will give you several choices. You can change your selection and edit different content every issue. MyCustom also saves a content selection. That means, if you do not change the text or photo you can select that content again for a future issue. Many customers like to alternate between different content to keep their newsletter fresh. Once content text is overwritten, only the current version is saved in MyCustom.
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